DI
Dave I

1 reviews | Active since Jul 2009

29 Jun 2020, 14:17

Poor customer interaction

So great with Covid I am allocated a payment holiday on my company CC.. great all that mean is they will carry on cahrging fees and interest , remove the use of the card.. Cool so how on earth do I benefit? I still paid my account in full and now have a piece of plastic that I can't use. Oh no you have to re-anablea it.. Utter BS as far as I am concerned. I am really getting fed up now..

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Replies (1)
Standard Bank
Standard Bank's reply29 Jun 2020, 16:32
Official
Hello Dave

Thank you for posting your comments. 

Your matter was escalated accordingly. We will revert to you as soon as possible. 

Kind regards 
Complaint Resolution Centre 
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