EN
Elizabeth N

1 reviews | Active since Nov 2020

30 Oct 2024, 11:18

Poor customer handling

Standard Bank has blocked my account 3 times in consecutive months. They say I must go to the bank with my details, I always take my details, but they always block my account. I'm poor, I don't even receive millions in that account but they still choose to insult me. After this review I'm going straight to the media

0
Replies (2)
Standard Bank
Standard Bank's reply30 Oct 2024, 11:22
Official
Hi Elizabeth

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
*** 
 
EN
Elizabeth N's update01 Nov 2024, 11:59
Reviewer Update
I would like to thank the standard Bank team for their fast assistance, my matter has been resolved and I hope I won't have to experience what I experienced ever again.