SN
Siyanda N
1 reviews | Active since Jan 2016
02 Jun 2020, 14:46
Poor Customer Feedback
I am battling to get a home loan pre approval. I went to the SanRidge branch on the 8th of May 2020 and till today 2 June 2020 I have not received feedback. I filled in the income and expenditure form and left my contact details. I have also sent my inquiry to the following email addresses: ***, ***, ***
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
02 Jun 2020, 16:42Dear Siyanda
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply02 Jun 2020, 16:42
Official
Dear Siyanda
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
17 Jun 2020, 09:26Dear Siyanda
Please refer to feedback sent to you on email.
This matter is closed.
Kind regards
Complaint Resolution Centre
**********
***********
Please refer to feedback sent to you on email.
This matter is closed.
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply17 Jun 2020, 09:26
Official
Dear Siyanda
Please refer to feedback sent to you on email.
This matter is closed.
Kind regards
Complaint Resolution Centre
**********
***********
Please refer to feedback sent to you on email.
This matter is closed.
Kind regards
Complaint Resolution Centre
**********
***********