LB
Louise B

1 reviews | Active since Jun 2021

08 Sept 2021, 16:49

Poor Consultants

Still Standard Bank cannot get my email address correct as I do not get my statement and at Tygervalley Branch Sipho refuse to take me to a manager . As the system is correct on my email but card division not and they refuse to assist over phone so with Covid level 3 you force to go to branch and get covid

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Replies (1)
Standard Bank
Standard Bank's reply09 Sept 2021, 04:39
Official
Hello
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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