1 reviews | Active since Aug 2013
Poor Communication to Customers
<p>So recently I have found out that Standard Bank My Updates will no longer send us an sms if you purchase anything under a R100 - I only got to find this out after logding a complaint that I don't get sms's for P.O.S purchases.</p> <p> </p> <p>I find this very unprofessional and terribly communication as I never received an sms or e-mail notifying me of this change!</p> <p> </p> <p>Please sort out your communication to your customers!</p>
Good day Adam
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Adam
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
