1 reviews | Active since Sept 2016

05 Dec 2016, 09:13

Poor Communication S****s from Call Centre

<p>A lady called me , there was alot of noise in the background on her side and i couldnt hear her properly. She said she was calling with regards to student loan and before she could continue i told her that the line is very bad.</p> <p>She said shel call me later and i told her that i am busy later so may she please continue, before i could even finish my sentence , she hung up.I found that very rude.</p> <p> </p>

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Replies (1)
Standard Bank
Standard Bank's reply05 Dec 2016, 14:38
Official

Good day Tee-Do Chill

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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