Poor Communication from Standard Bank FICA department

Item: Standard Bank
Rating: 1
Author: Disiree M

Poor communication from Standard Bank, stopping an account without authorization, can't transaction on my account.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

11 Jan 2022, 09:16

Hello Disiree

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
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*** (fax)

Standard Bank's reply11 Jan 2022, 09:16

Official

Hello Disiree

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
***

*** (fax)

Standard Bank's replyOfficial

12 Jan 2022, 11:55

Hello Disiree

Thank you for bringing your concerns to our attention.

Your concerns have been addressed and we can confirm that everything is in order.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply12 Jan 2022, 11:55

Official

Hello Disiree

Thank you for bringing your concerns to our attention.

Your concerns have been addressed and we can confirm that everything is in order.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre
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*** (fax)
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