SH
Shareebah H
1 reviews | Active since Dec 2014
14 Jan 2016, 17:09
Poor communication and service
Put in a claim last year around Oct and till today I'm waiting for feedback on the progress of the claim. So far was only the door replaced but so sloppy and the other things are not attemted to be sorted out anytime soon. So why do u pay insurance fee all these years and this is the kind of feedback u get, zero!!! How long does it take Standardbank to sort out a claim!!!??
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Standard Bank's replyOfficial
15 Jan 2016, 10:16Hello Kallid met salut,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply15 Jan 2016, 10:16
Official
Hello Kallid met salut,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***