MK
Mandla K
1 reviews | Active since Jun 2021
14 Jun 2021, 19:17
Poor communication and failure to resolve issue
I had an agreement with standard bank for 99months I have complete the 99months yet standard bank still debits my account i have emailed them numerous time but no feedback i went to the branch but still no help or valid feedback. I sent an email to the complaints email address but still no responses. I have tried many times to communicate with consultants from thus business but they always promise to get back to me but never do.
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Standard Bank's replyOfficial
15 Jun 2021, 01:12 Hello Mandla
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply15 Jun 2021, 01:12
Official
Hello Mandla
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***