KM
Kagiso M
1 reviews | Active since Jan 2019
27 Jan 2021, 14:00
Poor collection service company rrlation
I believe you made a huge mistake by partnering with ADRS for collections. This company does not care about your clients. As much as these clients fail to pay you at some point does not mean its the end of the relationship with those clients. You might still need them again in future and situations like these would make them reconsider.
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Replies (2)
Standard Bank's replyOfficial
27 Jan 2021, 21:52Hello Kagiso
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regardsComplaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regardsComplaint Resolution Centre
*** *** (fax)
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Standard Bank's reply27 Jan 2021, 21:52
Official
Hello Kagiso
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regardsComplaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regardsComplaint Resolution Centre
*** *** (fax)
***
KM
Kagiso M's updateReviewer Update
29 Jan 2021, 11:42I am not really sure if you are working with adrs to de***** people of their money or what. Just this morning one of your agents called me to say I have an outstanding amount on the account I called countless times to request paid up letter. I will be opening a ***** case as im not sure whats going on. 21days has passed and nothing is going on.
KM
Kagiso M's update29 Jan 2021, 11:42
Reviewer Update
I am not really sure if you are working with adrs to de***** people of their money or what. Just this morning one of your agents called me to say I have an outstanding amount on the account I called countless times to request paid up letter. I will be opening a ***** case as im not sure whats going on. 21days has passed and nothing is going on.