MV
Morne V
1 reviews | Active since Mar 2010
14 Oct 2019, 16:15
POOR CLIENT SERVICE FROM STANDARD BANK !!!
Standard Bank are quick to hold out their hands for money and bad mouthing the public people, so when you pay up your accounts they refuse to send you your settlement letter. What is going on with you Standard Bank, I have paid up my accounts last week already, however I am still struggling to get my paid up letters from you. My e-mails are getting ignored and when I phone I get send from ONE AGENT TO THE OTHER without any assistants, is this how you treat your clients.
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Standard Bank's replyOfficial
15 Oct 2019, 04:45Hello Morne,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards S. MartinComplaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards S. MartinComplaint Resolution Centre
*** *** (fax)
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Standard Bank's reply15 Oct 2019, 04:45
Official
Hello Morne,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards S. MartinComplaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards S. MartinComplaint Resolution Centre
*** *** (fax)
***