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Ntombizodwa N
1 reviews | Active since Feb 2022
18 Feb 2023, 21:49
Poor client service
Consultants in keywest mall standard bank in krugersdrop are the worst I tried applying for a student loan two Consultants which are Dineo and Thato gave me wrong information I had to come back more than 4 times the one person tells you this, and the other tells you this I don't know if they don't follow policies or they just don't want to work....there is poor client service I'm so disappointed
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Standard Bank's replyOfficial
19 Feb 2023, 07:52Good Morning Ntombizodwa
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Feb 2023, 07:52
Official
Good Morning Ntombizodwa
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***