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ntshangase.mandlenkosi ntshangase.mandlenkosi
1 reviews | Active since Oct 2016
09 Jan 2020, 14:38
Poor Client Monitoring system and service
Their queuing/ clients monitoring system is very poor,people that arrives after you are getting service before you.If you complain,that's when you will be called.Lists get mixed up.For a 20min service yoi wait 3 hrs
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Standard Bank's replyOfficial
11 Jan 2020, 05:40Hello Mandhla,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply11 Jan 2020, 05:40
Official
Hello Mandhla,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***