JP
Joanne P
1 reviews | Active since May 2021
03 May 2021, 09:39
Poor Business Practice
I have found out that Standard bank has been charging me for an upgrade on my account that I did not give consent to. They have not responded to my calls or emails regarding this. I have banked with this company for many years and I am absolutely disgusted with their lack of customer service. Definitely will start looking for a better banking alternative.
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Standard Bank's replyOfficial
04 May 2021, 05:33Hello Joanne
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply04 May 2021, 05:33
Official
Hello Joanne
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***