IP
Ivan P
1 reviews | Active since Apr 2019
13 Mar 2023, 09:18
Poor Business Banking Customer Service
Sent in my application for a business account. Attached all the needed documents on the online application. Days later I receive an email asking for the documentation? I haven't heard from Standard Bank again, even after I send in the documents again! This is unprofessional. I will be taking my business elsewhere!
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
13 Mar 2023, 09:24Good day Ivan
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Mar 2023, 09:24
Official
Good day Ivan
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
14 Mar 2023, 16:03Good day Ivan
Our team tried calling you just now to no avail.
Please confirm a convenient time we can speak to you.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you just now to no avail.
Please confirm a convenient time we can speak to you.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Mar 2023, 16:03
Official
Good day Ivan
Our team tried calling you just now to no avail.
Please confirm a convenient time we can speak to you.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you just now to no avail.
Please confirm a convenient time we can speak to you.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
IP
Ivan P's updateReviewer Update
14 Mar 2023, 16:35Good day
I have two missed called, identified by TrueCaller as spam
What number will you be using?
Regards
I have two missed called, identified by TrueCaller as spam
What number will you be using?
Regards
IP
Ivan P's update14 Mar 2023, 16:35
Reviewer Update
Good day
I have two missed called, identified by TrueCaller as spam
What number will you be using?
Regards
I have two missed called, identified by TrueCaller as spam
What number will you be using?
Regards
Standard Bank's replyOfficial
14 Mar 2023, 16:55Hi Ivan
Thank you for getting back to us. Yes, our team tried to call you around 16:00. We will get one of our consultants to contact you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us. Yes, our team tried to call you around 16:00. We will get one of our consultants to contact you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Mar 2023, 16:55
Official
Hi Ivan
Thank you for getting back to us. Yes, our team tried to call you around 16:00. We will get one of our consultants to contact you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us. Yes, our team tried to call you around 16:00. We will get one of our consultants to contact you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
14 Mar 2023, 17:02Good day Ivan
We are calling from 011 636 number.
Trust all is in order.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
We are calling from 011 636 number.
Trust all is in order.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Mar 2023, 17:02
Official
Good day Ivan
We are calling from 011 636 number.
Trust all is in order.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
We are calling from 011 636 number.
Trust all is in order.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***