MV
Madeleine V
1 reviews | Active since Mar 2025
13 Mar 2025, 20:32
Poor banking service
I suspected ***** on my credit card last month. Reported it on 26 Feb. Ever since i struggle to get hold of the ***** department. No one came back to me. Their turnaround time is long gone but still no feedback. Im really disappointed in their poor service.
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Replies (1)
Standard Bank's replyOfficial
14 Mar 2025, 07:16Good day Madeleine,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Mar 2025, 07:16
Official
Good day Madeleine,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***