Poor banking

What a useless bank they've become. 1. I have reported ***** on my account, no follow up, nothing done to rectify the *****ulent activity.

2. I'm a prestige client, have requested assistance for queries on my account, my banker never answers my emails or the calls. Second one doing this. All in all I'm just paying for a service I don't receive. 3. Debit orders go off on dates I never agreed up on, I'm now paying endless honouring fees, because they debit earlier than the agreed date.

Here's my contact Xabiso ***