KB
Kamogelo B
1 reviews | Active since Feb 2020
05 Feb 2020, 18:14
Poor Bank Service
Wow. What bad service. I have visited the Standard Bank Clearwater branch 3 times, I have called Standard Bank twice asking them to email my full student loan statement so I could arrange a payment plan with them. 1 Full Month of contacting them and still no statement emailed. Standard Bank why are you making it so difficult for me to pay back your money?
Don't bank with Standard Bank or get loans with Standard Bank their service is extremely poor.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
07 Feb 2020, 07:07 Hello Kamogelo
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
********** ********** (fax)
***********
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
********** ********** (fax)
***********
Standard Bank's reply07 Feb 2020, 07:07
Official
Hello Kamogelo
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
********** ********** (fax)
***********
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
********** ********** (fax)
***********
Standard Bank's replyOfficial
20 Feb 2020, 10:18Dear Kamogelo Balite
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply20 Feb 2020, 10:18
Official
Dear Kamogelo Balite
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***