Poor ATM service

I've been with Standard Bank all my life since I left school so I can't compare banks except for my brother and son who left Standard Bank because of poor service and other problems. I am today so frustrated with Standard Bank which prompts me to write this review which probably won't change anything anyway. I went to the main branch in Kimberley, which is just around the corner from my business, to deposit cash at the ATM's. Both ATM's cash deposit funtion was not working. There was also another person there wanting to deposit money. This is the third time in the last two months that this has happened. It is unacceptable. I then have to go all the way to the North Cape Mall Branch. I own and run a one man business and cannot do my deposits during normal banking hours. The previous time this happened was on a Sunday evening and the ATM was off. I went to the bank the next morning and it was still off. The staff were there but the bank was not open. I managed to talk to the receptionist through the window but she said they could do nothing because they were waiting for some other person to arrive. This really is not good service.