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NICOLE N
1 reviews | Active since May 2020
16 Jul 2020, 15:43
poor assistance
I have been requesting assistance for almost 3 weeks now where I have even emailed two people in the resolutions department and till this day have gotten proper help. I have also given an email and contact number to be contacted on in the emails I sent, it is highly frustrating and disappointing that this is the only way to get assistance from anyone.
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Replies (1)
Standard Bank's replyOfficial
16 Jul 2020, 16:48Dear NICOLE NAIDOO
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply16 Jul 2020, 16:48
Official
Dear NICOLE NAIDOO
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
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