SN
Senzile N
1 reviews | Active since Sept 2019
12 Sept 2019, 17:18
Poor and very disappointing service
I'm extremely disappointed by standard Bank... As they have been I'm first and only bank however their failure to keep promises is appalling
I have been requesting the same thing since the 3rd of September a simple debit order reversal they shouldn't take 5 mins and have received no joy... Tried speaking to the complaints ref number *** team em but they have little to no empathy or sense of urgency for their constumers... I will soon be switching if this is the service you get from them
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Standard Bank's replyOfficial
16 Sept 2019, 06:30Hello Senzile
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply16 Sept 2019, 06:30
Official
Hello Senzile
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
*** *** (fax)
***