bP
bill P
1 reviews | Active since Jun 2013
25 May 2021, 06:17
POOR AND UNSATISFACTORY SERVICE
When one does online banking and after hours , the last thing u want to experience is technical problems. Standard bank has been having technical issues from early Monday evening the 24 may 2021 and up until 6am and counting the 25th may 2021 the issue has not been resolved . Says a lot about this banks urgency in resolving matters. The long and the short of it . If u have technical issues u cant transact . PLEASE WAKE UP AND SMELL THE COFFEE . REALLY U R FAST ASLEEP .
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Standard Bank's replyOfficial
26 May 2021, 00:23Hello Bill
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply26 May 2021, 00:23
Official
Hello Bill
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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***
*** (fax)
***
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