1 reviews | Active since Mar 2016
Poor and slow service
<p>I'm at Tsakane mall Standard bank, have been here for almost 1 hour at the express enquires section. The queue is very long and so are the services, they very bad. The tellers spend close to about 20minutes to 30minutes per customer. 1 of the tellers left the two others working while we were on the queue. I do not appreciate the inconsistency of service amongst the different standard banks. When one goes to a White dominated branch the services are quick and good but when one goes to a Black dominated area the services are very bad and slow. </p>
Good day Nonhlanhla
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Nonhlanhla
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
**********
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
**********
