1 reviews | Active since Jul 2018
POOR AND PATHETIC SERVICE
I had an overdraft and it just got cancelled without my permission or was contacted to explain why it was removed/stopped. My account got blocked again without letting me know, service consultants don't know why and apparently the block will be lifted only in 24 hours. Called the legal/collections department and wasn't given a reason for the block I'm stranded now and can't withdraw my own funds or transfer it. Been a Standard Bank since 2006. I'm considering to close my account never had any major problems in the past but this is just pathetic.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***