LW
Leigh W

1 reviews | Active since Jan 2020

28 Dec 2021, 09:31

Poor all round service.

Shocking customer service experience at Cape Gate branch. To date, none of my requests have been acknowledged. Came in for a bank statement and an app link and decided right there to close my paid up credit card which I have had for more than 5 years. Free at last from poor banking service. Voting with my service fees paid.

0
Replies (1)
Standard Bank
Standard Bank's reply28 Dec 2021, 15:41
Official
Dear Leigh D

Thank you for posting your comments. 

Please accept our sincere apologies for the delayed response.

Kindly be advised that we are looking into your matter and feedback will be provided shortly.
 
Kind regards
Complaint Resolution Centre
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