RC
Richard C

1 reviews | Active since Jan 2015

18 Aug 2021, 13:35

Poor Administration

Standard Bank have repeatedly sent me emails for over 12 months even though I have no account with them. I have requested by many emails that my email address be removed from their IT system without success. I do not know if I am the only one having this experience but it proves that Standard Bank is not up to conforming to the new legal requirements for personal information.

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Replies (1)
Standard Bank
Standard Bank's reply19 Aug 2021, 03:42
Official
Hello
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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