VF
Vusi F

1 reviews | Active since Sept 2023

26 Jan 2024, 15:29

Poor

I have made a transfered from my fnb account to Standard bank now they froze my account unable to use my money. Useless bank.

0
Replies (4)
Standard Bank
Standard Bank's reply26 Jan 2024, 15:36
Official
Dear Vusi

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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VF
Vusi F's update26 Jan 2024, 16:00
Reviewer Update
There's nothing that you're trying hard here nonsense, I'll believe that you value us as customers when you I have access to my account.


Standard Bank
Standard Bank's reply26 Jan 2024, 16:07
Official
Dear Vusi

This matter has been escalated to one of our consultants and we will reach out to you.

Kindly be on the look out for our call.

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply30 Jan 2024, 16:27
Official
Dear Vusi 

We appreciate you taking our call.

Please take note that this issue has been resolved, as validated by our team.

We deeply regret any inconvenience this has caused.
 
Kindest regards
Standard Bank Hello Peter Team 
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