EF
Evert F
1 reviews | Active since Jul 2017
04 Feb 2025, 08:11
Poor
I have complained on this platform a few times....
Standardbank does NOT come back to me on my issue ???
Instead.........they hand me over!!
They are the ones with ALL the adverti*****ts on service and hoe they can help you, sadly not in my case..........
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
04 Feb 2025, 08:35Dear Evert F
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Feb 2025, 08:35
Official
Dear Evert F
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
EF
Evert F's updateReviewer Update
06 Feb 2025, 10:15I app****:
They will NOT help me!!!!!!
The reason:
They will NOT help me!!!!!!
The reason:
- If I cannot prove that I have employment after April (I am on contract) they cannot consolidate and lessen my debt and give me a payment plan?
- If I can prove I HAVE a job, THEN they can help me ?
- If I have a job, then STD can tell me to just pay, because I have an income…
- If I DO NOT have a job, THEN it is exactly the situation to help me?? So, the bottom line is….. if I do not have an income I am on my own! How will I pay of debt WITHOUT any income????
EF
Evert F's update06 Feb 2025, 10:15
Reviewer Update
I app****:
They will NOT help me!!!!!!
The reason:
They will NOT help me!!!!!!
The reason:
- If I cannot prove that I have employment after April (I am on contract) they cannot consolidate and lessen my debt and give me a payment plan?
- If I can prove I HAVE a job, THEN they can help me ?
- If I have a job, then STD can tell me to just pay, because I have an income…
- If I DO NOT have a job, THEN it is exactly the situation to help me?? So, the bottom line is….. if I do not have an income I am on my own! How will I pay of debt WITHOUT any income????
Standard Bank's replyOfficial
06 Feb 2025, 10:22Good day
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Feb 2025, 10:22
Official
Good day
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***