Poooooor servicw

I tried to apply for a cellphone contact on their website and it didn’t go through but it just said payment sucessfull when i called the call center they said there’s no order under my name they explained what to do and funny enough they told me to do what i did so i did it again then i called got another **** agent who explained the same process i followed through again then i got tired and asked them to help they said u need to do it on the website which doesn’t even work i am so disappointed at standard bank as I’ve been a loyal customer😡😡😡😡 poor service no one is willing to help