Policy for ID ***

On the 8th of September I lodged a complaint on my Home Owners Policy.<br> My geyser had given problems,claim was registered.No:15/06612<br> I was phoned and informed of my claim and reference,I was later informed who the appointed plumbers was,also was their contact details given.I was clearly informed about my excess which I duly paid after a geyser was fitted.I was after completion contacted by Standard to verify if I was assisted satisfactory.I told them that the geyser was not working,the problem seemed to be electrical.They promptly told me that they would sort it out.<br> Shortly thereafter an electrical company phoned,arranged and came the same afternoon.Everything was fixed to my satisfaction.Standard again contacted and made sure my problem was completely fixed.<br> I did not pay anything for the Electricians,but this message is not about money.<br> I do not know all the persons names involved but I think the people from the Call Centre an Claims Department needs a thumbs up for doing your company proud and confirming my trust .Thus ensuring the spread of 'Word Of Mouth\..."