tM
tlou M
1 reviews | Active since Dec 2010
10 Mar 2016, 16:47
Policy documents
A consultant contacted me a few months back for a life cover policy, to date i'm still waiting for my policy documents. I contacted the call centre several times and it seems like they cannot find the policy but they are able to debit every month. I need to cancel this policy. If i'm having a problem now getting the documents what will happen when i need to claim. Ho this will be sorted out ASAP. MY POLICY NO MDR***
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Standard Bank's replyOfficial
11 Mar 2016, 10:14Hello octovia,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply11 Mar 2016, 10:14
Official
Hello octovia,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,