mF
michele F
1 reviews | Active since Nov 2009
12 Oct 2018, 12:54
Policies ceded to Standard Bank
We have been trying for weeks to get 2 policy cessions cancelled with Standard Bank. They have NO CLUE how to do this, even though we have e-mails from Old Mutual stipulating what they need to do. We have been to the bank several times without any joy. My father is not well and we need this sorted out ASAP
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Standard Bank's replyOfficial
12 Oct 2018, 13:56Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply12 Oct 2018, 13:56
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
***
*** (fax)
***