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Themediaproductions T

1 reviews | Active since Mar 2010

01 Jul 2020, 09:17

POINTLESS Prestige Banking account with a Titanium cheque card

Since 26/03/2019 I am trying to move my credit card from African Bank to Standard Bank... All I want is to move my credit card with its current balance to a World Citizen or Titanium credit card!!!

Each and everytime and again now I get an im****ate decline with ZERO explaination or reason!!

What the point of having a Prestige Banking account with a Titanium cheque card if I cannot add additional products/services to my portfolio?? Because I have a cheque card only I get penalized from earning additional ucount rewards or procure any Standard Bank Mobile handset because this is only offered to creadit card holders!!!

Interesting enough, I can open a Nedbank Private Banking bundled account inclusive of AMEX black cards under 5 mins and they dont even see my salary deposits with Private Banker coming out to meet with mee to sign all necessary docs

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Replies (2)
Standard Bank
Standard Bank's reply01 Jul 2020, 10:08
Official
Dear Aden

Thank you posting your comments. 

We looking into your matter and feedback will be provided shortly.

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply17 Jul 2020, 07:48
Official
Dear Aden

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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