KA
Kaylene A

1 reviews | Active since Jul 2010

14 Mar 2015, 09:29

Pledge Application not attended to.

On the 19th February I submitted a pledge application for a home loan telephonically. I was advised to forward a copy of my payslip to [Email Removed] I submitted this on the 25th February 2015. However, I am still waiting for feedback and this has put my house hunting on hold. I'm very disappointed.

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Replies (1)
Standard Bank
Standard Bank's reply16 Mar 2015, 11:18
Official
Hello KAY1988,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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