PLEDGE

From 02/09/2015, I submitted 3 pledges to Standard Bank. Pledge *** was captured incorrectly by Home Loans staff. I re-submitted a 2nd pledge, *** which was declined. Upon querying this, the amount pledged for was not the amount I pledged for (as in 180K more). Then I submitted a 3rd pledge for the amount I requested on 07/07/2015. Not one single staff member contacted me for any information or any queries regarding this pledge. Every day I called the centre to find out about the pledge application. Every day they gave me the same feedback. By 16/09/2015 I had not heard a word, so I called again. Only to find that it was, once again not approved. I am NOT happy. As a matter of fact, I am really disgusted. So Standard Bank, please be advised that I will NEVER do business with you again. Before the end of this year, I will be moving FORWARD to a bank that CAN and IS WILLING to help.