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Charmaine O

1 reviews | Active since Aug 2018

11 Jul 2024, 11:56

Pleased with Standard Bank's response time to my query!!

I am pleased that Standard Bank acted swiftly to the hacking of my account. My money was returned the next morning and I had my new card delivered in 2 days. They made a special effort to deliver the card, even done after hours.

The service received was excellent!

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Replies (1)
Standard Bank
Standard Bank's reply11 Jul 2024, 12:08
Official
Hi Charmaine

Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us. 
 
Kindest regards, 
Standard Bank Hello Peter Team
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