1 reviews | Active since May 2016

12 Sept 2018, 14:52

Please use FNB

I switched my bank account to FNB. I informed Standard Bank i went to FNB with my new bank account number, its on their system. Standard bank did not put a debit order in I can shoe u my bank statement. |I called ans send a email asking for a letter with bank details and ref number to use be be emailed to me. I dont get a response from STD just send the email and i will make a paymant

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Replies (2)
Standard Bank
Standard Bank's reply12 Sept 2018, 16:23
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply13 Sept 2018, 11:02
Official

Dear Jan Oost

Thank you once again for posting your comments.

I refer to our telephonic conversation yesterday and can confirm that this matter has been attended to.

Kind regards

Nkululeko Sithole

Complaint Resolution Centre

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