AL
Adele L
1 reviews | Active since Mar 2009
07 Aug 2015, 12:54
PLEASE URGENT FEEDBACK REQUIRED
This is not a complaint yet it is a HUGE CRY FOR HELP AND FEEDBACK -Application *** - today is day 10 of my application and my agent urgently requires a letter of approval or approved in principle letter or I may loose my offer to purchase on the beautiful home I have chosen to buy. I have called the centre every day and they say that it is awaiting assessment - THE ASSESSMENT WAS DONE ON 03.08.2015 at 9am, please please please I need to know what is going on - DO I HAVE A BOND OR NOT?????
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Replies (1)Standard Bank's replyOfficial
12 Aug 2015, 16:21Hello dambyrwa,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply12 Aug 2015, 16:21
Official
Hello dambyrwa,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
