jC
jonathan C

1 reviews | Active since Mar 2014

08 Apr 2015, 10:37

Please update your Company Database

I recently made a EFT online payment of R5500 to a selected company Russells Furnishers when i made a search that i received from your Standard banks data base, and to find out that the account was closed and now I'm sitting without furniture and have to wait 20 days for my money to be found and still want to charge me R290 for a recall Reff No.*** i think this is unfair and i should not be charged R290 its not right because standard bank are at fault, and because clearly someone is not doing there job.<br> <br>

0
Replies (1)
Standard Bank
Standard Bank's reply09 Apr 2015, 14:53
Official
Hello snd2sno81,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***