SM
Salaminah Moremi-Kayizzi

1 reviews | Active since May 2016

30 May 2016, 07:51

Please update my credit info

<p>I paid of my personal loan about three months ago, yet my profile at the Transunion still shows a huge balance. Please update this information within 24 hours because I'm in the process of buying property and this outdated information is affecting my good credit standing. Your very urgent response will be highly appreciated.</p>

0
Replies (3)
Standard Bank
Standard Bank's reply30 May 2016, 12:59
Official

Good day Salaminah Moremi-Kayizzi

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply02 Jun 2016, 08:13
Official

Dear Mrs Kayizzi

I refer to our telephonic conversation and confirm that the matter has been addressed.

Thanks,

Nkululeko Sithole

Complaint Resolution Centre

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SM
Salaminah Moremi-Kayizzi's update14 Jun 2016, 06:02
Reviewer Update

Dear Nkululeko,

Thank you for resolving this issue in a matter of hours. I really appreciate your quick response and pleasant telephone manner. Keep up the good service :)