1 reviews | Active since Oct 2009
Please Treat Your Loyal Customers With More Respect
I have been a loyal standard bank homeloans customer with two bonds for Moreno than a decade. On my most recent property standard bank refuses to relook at my interest rate. I have an excellent credit record and there is absolutely no reason why i should be paying such a high interest rate on my second and most recent bond. I would hate to take my business to Investec or FNB but will be forced to if standard bank homeloans dont look into this. I have not been able to find anyone to assist me with this despite numerous calls to your contact centre. I would like to pay my bond off earlier with additional payments but not at this ridiculous interest rate.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***