SI
Shomesni I

1 reviews | Active since May 2016

16 May 2016, 08:40

PLEASE STOP HARRASING ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

<p>I had a secondary credit card with Standard Bank From 2012. I had been struggling to pay and was handed over in January to Macroberts. in February 2016 I requested a discount which I was awarded 10% to pay it off. I did so and received a letter saying 80% was paid which was not rectified yet i paid 90%. I received a letter on the 12 Feb 2016 to inform me the settlement was paid and that Standard Bank would be informed. It is not 16th May and I am still been hounded by Standard Bank and attornys. NDT and Daly Credit Corp. I called in today and spoke with Emily and Ian from credit card payments side. ***. Emily told me it was already been seen to and that they were clearing my account. i should recieve no more calls. and guess what i get called from Assia from Daly Credit Corp not even an hour later. *** she told me that my details were added today......... what is going on???????????????? does Standard Bank not know how to remove someone from there data base. I called back and was through to Ian he promised for a manager to call me within 30 mins. I am still Waiting. such bad service from your bank. I dont know why I ever did the credit card with you. I will make it my personal misson to tell the world how you treat people.</p> <p>I HAVE PAID UP MY CARD. PLEASE STOP HARRASING ME. please clear my name on ITC as I PAID YOU.</p>

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Replies (4)
Standard Bank
Standard Bank's reply16 May 2016, 12:04
Official
Dear Shomesni Thank you for your posting and allowing us an opportunity to investigate your complaint. This matter will be assigned to a resolution specialist who will contact you to resolve your complaint. Kind regards Complaint Resolution Centre *** *** (fax) ***

Best regards,

SI
Shomesni I's update16 May 2016, 14:10
Reviewer Update
typical Standard Bank... someone always promises to call back and never does. No Surprises Here!
Standard Bank
Standard Bank's reply17 May 2016, 08:55
Official
Hi Shomeshni I refer to the e-mail correspondence and confirm that the matter has been addressed, however if you have any further concerns you can contact us. Thanks, Nkululeko Sithole Complaint Resolution Centre ***

Best regards,

Standard Bank
Standard Bank's reply17 May 2016, 08:55
Official
Hi Shomeshni I refer to the e-mail correspondence and confirm that the matter has been addressed, however if you have any further concerns you can contact us. Thanks, Nkululeko Sithole Complaint Resolution Centre ***

Best regards,