KT
Karin T

1 reviews | Active since May 2018

24 Aug 2021, 11:48

PLEASE STOP CALLING ME!!!

I am urgently requesting Standard Bank to please stop contacting me at my work place!!!!!! I am a teacher and you keep calling to the school. We have requested numerous times to please stop calling!! You are disturbing my classes. I will take you up on the POPI act!

Everything on my account is in order and I have no arrears. I am seriosly considering to move to Capitec Bank!

0
Replies (2)
Standard Bank
Standard Bank's reply24 Aug 2021, 16:34
Official
Hello Karin

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support 

Kind regards, 
Complaint Resolution Centre
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*** (fax)
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KT
Karin T's update03 Sept 2021, 10:38
Reviewer Update
Good morning, I am furious with Standard Bank! They have called me 5 times since my request. I cleared the issue regarding my account up with 2 different agents and asked them personally to not continue calling me to my work anymore but they keep calling. I am going to take the case further with attorney!