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Ashok A
1 reviews | Active since Mar 2015
07 Nov 2019, 09:11
please stay away from standard bank
I loaded cancellation of my home loan on 21st June and then again on 25th Sep and now they say they can not find the loading of homeloan cancellation of 25th Sep. what the heck and they kept me waiting for 30 minutes on phone transfering the call to here and there.
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Replies (3)
Standard Bank's replyOfficial
07 Nov 2019, 09:13Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply07 Nov 2019, 09:13
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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AA
Ashok A's updateReviewer Update
07 Nov 2019, 15:22Just that
no resolution yet.
they just reply
no resolution yet.
they just reply
AA
Ashok A's update07 Nov 2019, 15:22
Reviewer Update
Just that
no resolution yet.
they just reply
no resolution yet.
they just reply
AA
Ashok A's updateReviewer Update
07 Nov 2019, 15:24And they have a lady called Belinda - Van Rooyan.
she is so primitive. she thinks customers always owe to bank and bank should not be customer centric rather customer should be bank centric.
no wonder Standard bank loosing business......
she is so primitive. she thinks customers always owe to bank and bank should not be customer centric rather customer should be bank centric.
no wonder Standard bank loosing business......
AA
Ashok A's update07 Nov 2019, 15:24
Reviewer Update
And they have a lady called Belinda - Van Rooyan.
she is so primitive. she thinks customers always owe to bank and bank should not be customer centric rather customer should be bank centric.
no wonder Standard bank loosing business......
she is so primitive. she thinks customers always owe to bank and bank should not be customer centric rather customer should be bank centric.
no wonder Standard bank loosing business......