1 reviews | Active since Oct 2016
PLEASE RETURN MY MONEY. ...READY TO MOVE TO CAPITEC
I have swiped my card several times where the transactions have been declined in spite of having a substantial positive balance in my account. I was forced to pay those amounts in cash. Those amounts are being held in my account pending authorisation more than a week later. I really would love to have access to MY money please Standard bank. This is one of many reasons that I want too move ALL my business from standard bank. Capitec looks like a better option more and more.
Dear Moray van Aardt
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Dear Moray van Aardt
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Moray van Aardt
Thank you once again for posting your comments.
I refer to our email correspondence with each other, telephonic conversation and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Moray van Aardt
Thank you once again for posting your comments.
I refer to our email correspondence with each other, telephonic conversation and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***