MM
Mpho M
1 reviews | Active since Mar 2009
24 Apr 2021, 22:17
PLEASE RESPOND TO EMAILS, I WANT TO SETTLE MY DEBT WITH YOU
I sent an email on 15March, got no response until I complained on hello peter on 30 March and they acknowledged my mail on the 31st...they disappeared for two weeks and only contacted me on 14 April. I asked for more info on the same day and guess what? I'M STILL WAITING. IT SEEMS STANDARD BANK IS PROUD TO RENDER PATHETIC CUSTOMER SERVICE TO ITS CUSTOMERS. THEY DO IT SO CONSISTENTLY.
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Standard Bank's replyOfficial
25 Apr 2021, 05:04 Hello Mpho,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply25 Apr 2021, 05:04
Official
Hello Mpho,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
***
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