ED
Erin D
1 reviews | Active since Jun 2018
02 Nov 2020, 12:39
Please respond Standard bank
I am utterly disgusted at the service of Standard bank.I have been emailing customer service and had 2 complaints on HelloPeter and they still haven't contacted me.I am really disappointed and hurt that I am being treated this way.I've had loans paid up and took out a loan in August.2 debits went off but I need more financial help please.I have been a loyal customer to Standard and yet this is how they treat us as customers.I have been asking for financial help.I really need financial assistance and as a last request can someone please give me a call or email me back plzzzzzz Id number ***
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Replies (2)
Standard Bank's replyOfficial
02 Nov 2020, 13:21Good day Erin,
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Standard Bank's reply02 Nov 2020, 13:21
Official
Good day Erin,
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Standard Bank's replyOfficial
03 Nov 2020, 09:58Good day Erin,
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 03 November 2020.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
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Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 03 November 2020.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply03 Nov 2020, 09:58
Official
Good day Erin,
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 03 November 2020.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 03 November 2020.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
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