1 reviews | Active since Aug 2015
Please Refund My Money!!!!
In Novemnber 2011 a garnishee was set on my salary for a unpaid blue credit card ***.The garnishee remained in place until the full debt including the taxed attorney client costs were recovered.<br> Then on the 25th July 2015 at approximately 10.15 am I received an sms saying R3743.00 had been transferred from my account. Upon phoning standard bank they confirmed it was for a blue credit card which reflects closed on their systems and I need to phone the Specialised Collections Centre.I immediately did so and spoke to Lebohang .He assured me that once I sent through a copy of the garnishee I would be refunded within 3 working days.I did so and not only did money not get refunded I also received no response or feedback.I once again called Lebohang who now said that I need to send through my payslips proving the garnishee was being deducted and I was once again assured my money would be refunded in 3 working days. I did so and to date have received neither my money back or feedback from Standard Bank.<br> This account was paid and all the proof was emailed through. I am disgusted in the service from Standard Bank.I have now engaged in attorneys as this account was paid!
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
