PLEASE REFUND MY MONEY

Good morning,<br> <br> I'm a very unpleased customer with Instant Money and Standard Bank. I deposited R400.00 at Lakeside SuperSpar on the 12/07/2015 16:28:17. My brother wanted to withdraw it from a Standard Bank ATM in Port Elizabeth. First it said Technical Error, the second time again and when he tried a third time it said the voucher number not valid. I logged a problem with Instant money technician Kwanele *** on the 13th and he said it would be resolved in two days. On the 15th I called again and found that he NEVER send it to the technical guys. He was supposed to call me back but again, SuperSpar is blaming Standard Bank, Cant believe how pathetic the service can be at Instant money and Standard Bank. Its the Banks ATM and still I have to suffer. I'm still waiting. It's now been a week and the account still shows R0.00. Every time I try and phone the line is BUZY!!!!Please can someone sort this out?<br> <br> The Transaction ***