MM
Mpho M
1 reviews | Active since Mar 2009
30 Mar 2021, 15:22
Please read your mails and respond, I need a settlement balance.
I sent a mail to their Personal Lending Recoveries on 15March asking for a settlement balance. No response todate, not that I'm surprised though, Standard Bank's overall customer service has deteriorated over the years.
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Standard Bank's replyOfficial
31 Mar 2021, 01:28Hello Mpho
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply31 Mar 2021, 01:28
Official
Hello Mpho
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***